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Q & A

Here are the answers to some of the most frequently asked questions,

or simply drop us a line here.

  • Are you two real sisters?
    Yes, we are! We are real sisters, and each other's "partner in crime"!
  • Do you offer hotel /airport /cruise terminal pick up? Can we meet at a place of my choice?
    Yes, we do. We will meet you at your hotel, the airport, or the arriving cruise terminal and start the tour from there. If you prefer, we can also meet you at anywhere that works best for you.
  • Can you arrange private transportation for us?
    Yes, we can. Whether it is an airport transfer or using private transportation during tours, we can help to arrange private cars at an extra cost. For bigger groups, we can also arrange coaches such as 28-seater and 49-seater. Simply let us know when filling in the booking form for the exact quote and vehicle availability.
  • Can you cater to my specific dietary needs (e.g. vegetarian, gluten free)?"
    Yes. Please let us know about your dietary needs when you book with us, and we will ensure your needs are taken care of. As Hong Kong is famous for its great variety of food, we will make sure you get to try some authentic local delicacies carefree!
  • Do you have any discount for kids?
    Children under 15 years old (at the time of booking) are all FREE OF CHARGE, and we love kids!
  • Do you accept online payments?
    Yes, we do. If you prefer online payment, please let us know and we will provide a secure online payment link (PayPal) for you. Please note that for online payment, an international transaction fee of less than 5% will be applied.
  • Can I bring my baby stroller on the tour?
    Yes, you can. Most of the places that we visit are baby-stroller-friendly. However, some Hong Kong streets can be a bit narrow and crowded, and therefore, there may be times when you will need to fold the strollers.
  • Are your walking tours suitable for people who are less physically active?
    Yes. For walking tours, we will be using public transportation (e.g. metro, bus, tram, ferry, taxi) extensively. We would love to show you many things about Hong Kong, but your safety and comfort are our top priorities. We will also ensure frequent bathroom breaks during tours. For those who are traveling with wheelchairs, private transportation is highly recommended. Talk to us, and we will try our best to accommodate your needs!
  • Do you have a fixed or "cookie-cutter" itinerary for every tour?
    Not really. All our tours are tailor-made to suit your interests and preferences. We will communicate with you before the tour through email, and create a customized itinerary just for you. Our tours are also highly flexible, and we may adjust and fine-tune the itinerary during the tour to make sure it's a truly specialized Hong Kong Getaway for you.
  • Do you accept same day booking?
    Yes, we generally do if we still have availability on that day. However, we strongly recommend you book in advance to avoid disappointment.
Hong Kong's Chinese New Year tradition

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Any questions about our tours or service, or Hong Kong?

Write to us and we are always happy to help. 

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